Facebook / Social Commerce Data Deletion Instructions
If you connected a Facebook Page or interacted with our Facebook Page and want your related Social Commerce data removed from SPVIET Retail POS Pro, follow the instructions below.
How to request deletion
- Contact the store/site owner using the official contact channel published on this website.
- Provide enough information to identify the Facebook conversation or Page connection, such as Page name, conversation date, order draft code, phone/email you provided, or message/comment reference.
- Request deletion of Facebook/Social Commerce data from SPVIET Retail POS Pro.
What will be deleted or disconnected
- Local Social Inbox conversation records where deletion is legally and operationally allowed.
- CRM social-link metadata connected to the request, when verified.
- Local Facebook Page token vault if the Page owner requests disconnection.
- Internal social order drafts that have not yet become legally required transaction records.
What may be retained
Records required for accounting, legal, fraud prevention, security audit, order fulfillment or dispute handling may be retained only for the required period and access is restricted.
Meta/Facebook account removal
You may also remove the app from your Facebook account/Page settings in Meta. SPVIET will stop using revoked permissions and Page tokens after disconnection is detected or requested.